Subscription terms

Last updated October 28, 2026

These subscription terms apply when you buy a paid Hecho plan (Pro, Team or the white-label Business plan), whether you buy it in the Android app through Google Play, in the iPhone or iPad app through the Apple App Store, or on our website. They add to our general Terms of use; if the two differ on a subscription matter, these subscription terms apply.

Who you are buying from

Hecho and its subscriptions are provided by App-tech ApS, a Danish private limited company registered under CVR 46817737, Nygade 9, 8850 Bjerringbro, Denmark. You can reach us at info@hechotask.com.

Plans and prices

A paid plan unlocks the features described on our pricing page for as long as the subscription is active. Team and Business plans include the number of people shown below; the person who buys the plan (the team owner) pays for all its seats.

• Pro for one person: $3.99 a month or $35.99 a year.
• Team shared workspace for 5 or 10 people: $3.99 per person a month.
• Business (white label) everything in Team plus your own logo, app name, colours and custom domain, for 5 or 10 people: $7.99 per person a month. See Business plan (white label).

The prices above are shown in US Dollar. Our list prices are in US dollars; in other currencies we convert them with the European Central Bank’s daily exchange rate and round them to a whole amount. On our website you pay exactly the price shown, in the currency you choose. In Google Play and the App Store you pay the price shown by the store in your local currency, which can differ because of local taxes and exchange rates. The final price, including any VAT or sales tax, is always shown before you confirm the purchase.

Business plan (white label)

The Business plan is our white-label plan. It costs $7.99 per person a month and is sold in packs of 5 or 10 people (Business 5 and Business 10), billed monthly or yearly, with the free trial shown in the table above. On top of everything in the Team plans, it lets the team owner run Hecho under their own brand.

• What it includes: your logo, your app name and two brand colours across the web app, a branded login and sign-up page with a small "Powered by Hecho", and a custom domain (for example tasks.yourcompany.com) with SSL certificates that we issue and renew automatically.
• Your responsibilities: you must own or control the domain you connect and keep the DNS record we give you in place, and you must have the rights to the logo, name and colours you upload. They must not imitate another company or mislead users. We may remove branding that breaks these rules.
• Your users: people who sign in on your branded domain are Hecho users under our Terms of use and privacy policy; App-tech ApS remains the provider of the service. You are responsible for who you invite and for the information you give them about the service.
• The iPhone and Android apps keep the Hecho name and icon; your brand appears inside the team workspace.
• If the Business subscription or trial ends, your branding and custom domain are switched off and the team moves to the Free plan. Your projects, tasks and members are kept, and your branding comes back if you subscribe again. You can then remove the DNS record from your domain.
• Need more than 10 people or several brands? Write to info@hechotask.com for volume pricing; any separate agreement we sign with you takes precedence over this section.

Free trial

Every new account gets 7 days of Pro, and every new team gets 7 days of Team, free and without a card. When the trial ends nothing is charged: the account or team simply moves to the Free plan, and nothing you created is deleted.

A free trial never turns into a paid subscription on its own. A paid plan only starts if you choose it and confirm the purchase; from then on it renews automatically until you cancel. Each person or team can use a free trial once.

Automatic renewal

Subscriptions are billed in advance, monthly or yearly, and renew automatically at the end of each period for the same length and at the then-current price, until you cancel. You can turn off automatic renewal at any time; you then keep your paid plan until the end of the period you already paid for.

Buying in the Android app (Google Play)

• Payment is charged to your Google Play account when you confirm the purchase. Google acts as the payment processor and its Google Play terms also apply.
• The subscription renews automatically unless you cancel before the renewal date.
• To cancel or change plans, open the Google Play Store, tap your profile picture, then Payments & subscriptions → Subscriptions → Hecho. Uninstalling the app does not cancel the subscription.
• Refunds for Google Play purchases are handled by Google under the Google Play refund policy. You can also write to us at info@hechotask.com and we will help where we can.

Buying in the iPhone and iPad app (Apple App Store)

• Payment is charged to your Apple Account when you confirm the purchase.
• The subscription renews automatically unless automatic renewal is turned off at least 24 hours before the end of the current period. Your account is charged for the renewal within 24 hours before the end of the current period.
• You can manage and cancel your subscription in Settings → your name → Subscriptions on your iPhone or iPad, or in your Apple Account settings in the App Store.
• If you buy a subscription during a free trial, any unused part of the trial ends when the paid subscription starts.
• Refunds for App Store purchases are handled by Apple. You can request one at reportaproblem.apple.com.
• Your use of the iOS app is also covered by Apple's Standard Licensed Application End User License Agreement. Apple is not responsible for Hecho or its subscriptions; App-tech ApS is.

Buying on our website

• On hechotask.com the seller is App-tech ApS. Card payments are processed by our payment provider; we never see or store your full card details.
• Before you pay, the checkout shows the plan, billing period, price, VAT and renewal price. You must accept these subscription terms to complete the purchase.
• Your card is charged when you confirm the purchase and then at the start of each new billing period, until you cancel. We email you a receipt for every payment.
• If you pay with PayPal, you approve the payment in PayPal and allow us to charge the same PayPal account at the start of each new billing period, until you cancel. You can also remove that permission in your PayPal account.
• You can cancel anytime in the app under Settings → Plan & billing. Cancelling stops the next renewal; you keep the plan until the end of the paid period.
• If a renewal payment fails, we try again over the following days and let you know by email. If it still fails, your account moves to the Free plan; your tasks and projects are not deleted.
• Business customers can add a VAT number at checkout; where reverse charge applies, VAT is not added.

Right of withdrawal (EU and UK consumers, web purchases)

If you are a consumer and buy on our website, you have the right to withdraw from the purchase within 14 days without giving a reason. Because the paid features start right away, at checkout you ask us to start the service immediately. If you withdraw within the 14 days, we refund the amount you paid, minus the share for the days you already used. To withdraw, write to info@hechotask.com with your account email and a clear statement that you are withdrawing. We refund to the original payment method within 14 days of receiving your request.

For purchases made through Google Play or the App Store, withdrawal and refund requests go to Google or Apple as described above, because they process the payment.

Changing plans

You can upgrade, downgrade or switch between monthly and yearly billing. Upgrades take effect right away. Any price difference is calculated by the store or our checkout and shown before you confirm. Downgrades take effect at the end of the current period.

Price changes

We may change subscription prices. We will tell you at least 30 days before a new price applies to your subscription. In the app stores, Apple or Google will ask for your consent where the law or their rules require it. If you do not agree, you can cancel before the new price takes effect.

When a subscription ends

When a subscription ends or is cancelled, your account returns to the Free plan. Your tasks, projects and comments are kept; features that need a paid plan (for example more than the Free project limit) become read-only until you subscribe again. For team plans, members keep their personal projects.

Restoring purchases and using several devices

Your plan belongs to your Hecho account, so it works on the web, Android and iOS once you sign in with the same account. If a store purchase does not show up, use "Restore purchases" in the app or write to us.

Contact and complaints

Questions about billing or a subscription? Write to info@hechotask.com. These subscription terms are governed by Danish law. If you are a consumer, you keep the protection of the mandatory consumer rules of the country where you live, and you can complain to the Danish Consumer Complaints Board (Forbrugerklagenævnet, forbrug.dk).